Care Value Optimizer

Delivering navigated access to high quality, lower cost care

Self-insured plans finally have a solution that triages network selection, care and treatment based on both the financial and health needs of the member: NaVcare Enhanced with Care Value Optimizer, a data-enabled tool used by Vālenz® Health nurse navigators to swiftly identify the best available care options based on members’ income, location and healthcare needs. We tailor care to each member, matching members to high-quality providers and provider networks – from low-cost and no-cost charity care options to Centers of Excellence (COE), imaging, and surgical care bundles. Our care guidance balances quality, utilization and cost with an emphasis on keeping members in-network at the highest possible level of quality care for the lowest cost.

Woman wearing headphones writing notes in front of computer
NaVcare Intuitive Navigation (Left Section): Visual: Two circular images show a person on a phone call and another person using a smartphone. Text: "Navigate to High-Quality, Low-Cost Providers" Align care needs with financial health Unparalleled access to provider cost and quality dataset Remove barriers to care Identify High-Value Care Providers (Step 1): Visual: A checklist with green checkmarks and red crosses. Text: "501(c) Charity Care Access Solution" Lower stop loss premiums Reduce plan spend Eliminate some or all member cost No-Cost/Low-Cost Care (Step 2): Visual: A map with pins labeled "COE #1," "COE #2," and "COE #3," indicating over 5,500 facilities. Text: ">5,500 Facilities" High-Quality Providers for High-Cost Procedures COE, Imaging and Surgical Care Bundles (Step 3): Visual: A map with multiple pins, indicating over 20,000 bundles. Text: ">20,000 Bundles" More predictable claims Ensure continuity of care Improve health outcomes Reduce claim expense on high-cost procedures In-Network Guidance (Step 4): Visual: A network diagram with interconnected nodes representing people. Text: "Balancing Cost, Quality and Utilization with In-Network or Lowest Cost Direction" Improve utilization Increase member satisfaction Improve health outcomes

How Enhanced Care Navigation Works

  • When members have a care need, they call (800) 441-7705 to engage with a NaVcare team member.
  • If the member is a match for a low-cost/no-cost opportunity, the navigator facilitates the necessary paperwork, scheduling, and selection of a provider prior to care.
  • If the member is not a match, the navigator evaluates our Centers of Excellence which cover thousands of procedures – including imaging and surgical care – from high-quality providers across all 50 states.
  • If neither of the above is a good match, nurses navigate the member to in-network options. Only as a last resort will the navigator select an out-of-network solution.
  • All levels are wrapped with our Care Management services to ensure best value and continuity of care.

No/Low-Cost Care

Access and Support One of the 5,500 Charity Care Facilities

Member benefits:

  • Removes barriers to care
  • Eliminates some/all of member’s cost

Employer benefits:

  • Reduces plan spend
  • Lower stop loss premiums
North York, Toronto, Canada - September 23, 2020: Humber River Hospital in North York, Toronto, Canada on September 23, 2020.

Centers of Excellence, Surgical and Imaging Bundles

Access 20,000 Care Bundles

Member benefits:

  • High quality providers for high-cost procedures, including imaging and surgical care
  • Improves health outcomes
  • Assures continuity of care

Employer benefits:

  • Reduces claim expense on high-cost procedures
  • Improves overall member experience

Surgery & Imaging Simplified

How Does It Work?

Care Bundles from Top Centers of Excellence

Access the nation’s top health facilities and hospitals to manage the most costly and complex procedures and treatments with Centers of Excellence care bundles:

  • Addiction Treatment
  • Bariatric Surgery
  • Behavioral Health
  • Cardiovascular
  • Complex Cancer
  • Ear, Nose & Throat
  • Executive Health
  • Gastroenterology
  • Gender Affirmation
  • Gene Therapy
  • Imaging
  • Neurosurgery
  • Obstetrics & Gynecology
  • Ophthalmology
  • Orthopedics
  • Radiology
  • Surgical Procedures
  • Spine Surgery
  • Thyroid & Parathyroid
  • Transplant
  • Virtual care

In Network Provider Direction

Access In Network Providers: 70,000

Member benefits:

  • Improves health outcomes
  • Enhances member satisfaction

Employer benefits:

  • Balance quality, utilization and cost
  • Drive cost savings with in network care

Complete Nationwide Coverage

Map of the U.S. shows three network types by county: orange for Contracted Networks, teal for Provider Contacts, and light teal for NaVcare Optimizer.

Contact us today for more details about how enhanced care navigation delivers smarter, better, faster healthcare: (800) 441-7705